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Frequent Questions, Simple Answers

Questions we hope to answer so that you don’t have to ask them *insert smiley face here*

HOW MUCH DOES IT COST?

When you choose to have a website designed and developed by us, you can expect flexibility and options. We offer 3 main packages ranging in features and price, from $1,000-$5,000.  For clients looking for a smaller investment, monthly plans are available for website creation and maintenance from $49/month. Of course, at any time you can easily purchase new features to add to your package to enhance your website.

WHAT DOES MAINTENANCE MEAN?

There’s nothing worse than having a website professionally created and then finding it overwhelming to maintain. Furthermore, if your website isn’t maintained properly, it can severely affect its functionality and diminish the benefits you paid for. We offer several maintenance plans to ensure your needs are always met.

BIGGEST PROBLEM WITH WEB DESIGN

The most common complaint of most small business owners who have had an unsatisfactory experience with a web design company is lack of responsiveness from the firm. Most web firms are comprised of mainly developers who are focused on working on your site, often taking priority over talking to you about your site. To proactively prevent these problems, you’ll have an account manager who deals with all communication and is dedicated to responding to your needs. The account manager basically translates your English to their spoken Code.

HOW DOES PAYMENT WORK?

When you become a client, you’ll receive access to your Project Dashboard where you can see your project coming to life. Also in the Dashboard is a milestone framework where you pay in small increments, as work is completed. This way you’ll never pay for anything you don’t approve, and you don’t have to come out of pocket at once.

HOW DO WE COMMUNICATE?

Communication is one of our leading competitive advantages. We’ve been on the other end of this process, and understand how many problems stem from miscommunication. We make use of detailed forms, service request system, checklists, and keep meticulous records of all communication to reduce the human error component.

HOW DO I MANAGE MY NEW SITE?

All websites we create are equipped with WordPress Content Management System (CMS). CMS is a computer application that supports the creation and modification of digital content using a simple interface to abstract away low-level details unless required, usually supporting multiple users working in a collaborative environment.

WHAT DOES 'RESPONSIVE DESIGN' MEAN?

Responsive web design (RWD) is an approach to web design aimed at crafting sites to provide an optimal viewing and interaction experience—easy reading and navigation with a minimum of resizing, panning, and scrolling—across a wide range of devices (from desktop computer monitors to mobile phones).

LOGO DESIGN PROCESS
  1. Design Brief
  2. Research
  3. Brainstorming & Conceptualizing/Sketching
  4. Delivery
Have a question not answered here? Write or call us to speak with a project manager
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